Privacy Policy

1. Who We Are

777hs ("we," "us," "our," "the Platform") operates the online casino and sports betting platform accessible at 777hs.net, serving players in the Philippines. 777hs acts as the Data Controller in respect of personal data collected through the Platform, meaning we determine the purposes and means of processing your personal information.

777hs operates in accordance with the Philippine Amusement and Gaming Corporation (PAGCOR) guidelines and is subject to the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

This Privacy Policy applies to all personal data collected through the 777hs website, mobile interface, customer support channels, and any other touchpoint through which you interact with 777hs.

2. Personal Data We Collect

2.1 Registration Data

When you create a 777hs account, we collect the information you provide during registration, which may include:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (city, province, postal code)
• Username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and the Anti-Money Laundering Act (Republic Act No. 9160, as amended), we may request:

• A copy of a valid Philippine government-issued ID (e.g., PhilSys ID, passport, driver's licence, UMID, SSS/GSIS card, voter's ID)
• A selfie or live photo for facial verification
• Proof of address (e.g., utility bill, bank statement dated within the last three months)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account showing your name)

2.3 Transaction Data

We record all financial transactions conducted through your 777hs account, including deposit amounts, withdrawal requests, payment method details (masked), bonus credits, and betting history. This data is retained for regulatory compliance and dispute resolution purposes.

2.4 Technical and Usage Data

When you access the Platform, we automatically collect certain technical information, including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session timestamps and duration
• Pages visited, games played, and features used
• Referral source (how you arrived at the Platform)

2.5 Communications Data

If you contact 777hs customer support via live chat, email, or any other channel, we retain records of those communications, including the content of messages and any attachments, for quality assurance, training, and dispute resolution purposes.

3. How We Use Your Personal Data

777hs uses your personal data for the following purposes:

• Account creation and management: To register your account, authenticate your identity at login, and maintain your account settings and preferences.
• Age and identity verification: To confirm that you meet the minimum age requirement of 21 years and to verify your identity as required by PAGCOR and anti-money laundering regulations.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Regulatory compliance: To fulfill our obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act, and the Data Privacy Act of 2012.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyze usage patterns, identify technical issues, and improve the features and performance of the 777hs Platform.
• Responsible gaming: To monitor gaming behavior for signs of problem gambling and to administer self-exclusion, deposit limit, and cooling-off requests.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your consent or where we have a legitimate interest, and always with an easy opt-out mechanism.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, 777hs processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 777hs (i.e., to operate your account, process bets, and handle payments).
• Legal obligation: Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and optional features, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing Your Personal Data

777hs does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

5.1 Payment Processors

We share necessary transaction data with payment service providers (such as GCash, PayMaya, and partner banks) to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.

5.2 Game Providers

Some games on the 777hs Platform are provided by third-party game studios. These providers may receive a pseudonymous player identifier and game session data to operate the game and calculate outcomes. They do not receive your full name, contact details, or payment information.

5.3 Regulatory Authorities

777hs is required by law to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine regulatory bodies upon lawful request or as required by our operating licence.

5.4 Service Providers

We engage trusted third-party service providers for functions such as cloud hosting, identity verification, customer support software, and analytics. These providers process data on our behalf under data processing agreements that require them to maintain appropriate security standards and use data only for the purposes we specify.

5.5 Legal and Safety Disclosures

We may disclose personal data where required by a court order, subpoena, or other legal process, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of 777hs, our players, or the public.

6. Cookies & Tracking Technologies

777hs uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The types of cookies we use include:

• Essential cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and display options.
• Analytics cookies: Collect anonymized data about how players use the Platform to help us identify areas for improvement. No personally identifiable information is included in analytics reports.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Platform. 777hs does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.

7. Data Security

777hs implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers;
• AES-256 encryption for sensitive data stored at rest, including payment information and identity documents;
• Multi-factor authentication options for player accounts;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing by independent security professionals;
• Intrusion detection systems and 24/7 security monitoring;
• Staff training on data protection and information security best practices.

While 777hs takes all reasonable precautions to protect your data, no system is completely immune to unauthorized access. You are responsible for keeping your 777hs login credentials confidential and for notifying us immediately if you suspect any unauthorized use of your account.

8. Data Retention

777hs retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specific retention periods include:

• Account and KYC data: Retained for a minimum of five (5) years after account closure, as required by PAGCOR licensing conditions and the Anti-Money Laundering Act.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with AMLC reporting requirements.
• Customer support communications: Retained for two (2) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Technical and usage logs: Retained for twelve (12) months, after which they are anonymized or deleted.
• Marketing consent records: Retained for the duration of your account and for three (3) years after consent is withdrawn, as evidence of lawful processing.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 777hs will securely delete or irreversibly anonymize the data.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 777hs:

• Right to be informed: You have the right to know what personal data 777hs collects about you, how it is used, and with whom it is shared. This Privacy Policy fulfills that obligation.
• Right of access: You may request a copy of the personal data 777hs holds about you at any time. We will respond to verified access requests within fifteen (15) business days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You may update basic account information directly through your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLC regulations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to lodge a complaint: If you believe 777hs has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12. We may need to verify your identity before processing your request.

10. Children's Privacy

The 777hs Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the 777hs Platform, please contact our support team immediately at [email protected] so we can investigate and take appropriate action.

11. Changes to This Privacy Policy

777hs may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or Platform features. When material changes are made, we will post the updated policy on this page with a revised "Last Updated" date and, where appropriate, notify registered players by email or in-platform notification.

Your continued use of the 777hs Platform after the posting of changes constitutes your acknowledgment of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.

12. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the 777hs Data Protection Officer:

• Email: [email protected]
• Subject line: Data Privacy Request — [Your Full Name]
• Live Chat: Available 24/7 on the 777hs Platform
• Response time: Within fifteen (15) business days for formal data subject requests

For complaints that remain unresolved after contacting 777hs, you may escalate to the National Privacy Commission of the Philippines via their official channels.